What if I Forget My Password?

Permanently deleted user

On the login page of your Crosscard Prepaid Mastercard online account you can reset your password.

Please click directly on Reset password: https://www.cardstatus.com/en/reset-password

Fill in the required information on the following page and click on Submit.

Please send a screenshot of the filled in details to the support@cardstatus.com email if you still have issues resetting your password.